FREE Apps From Disney!
Get your DISNEY CHANNELS LIVE, your favorite episodes On Demand, on your iPhone, iPod Touch or computer.
WATCH Disney Channel WATCH Disney XD WATCH Disney Junior
ANYTIME. ANYWHERE.
FAQs AVAILABILITY
Frequently Asked Questions :: Tech Requirements / Issues
These FAQ's are intended to provide additional details, and address some of the most common questions, regarding the WATCH product; including but not limited to, certain conditions pertaining to the free service and the accessibility and availability of the WATCH product. Please read below for further information.

Q1. What are the minimum system requirements?

Q2. How do I install or upgrade the Adobe Flash Player?

Q3. The site is asking me to accept Javascript. What is this? How do I do this?

Q4. The site is asking me to accept cookies. What is this? How do I do this?

Q5. I'm getting an Adobe Flash shared objects error message.

Q6. I'm accessing the player from the U.S., but I'm getting an "Out of the country" error message.

With your parent's permission, you can download the free WATCH Disney apps.
Available at Amazon Download on the App Store Get it on Google play
Available on Apple TV Download from App Zone Available on Roku
Available on chromecast Download from Windows Phone Store
*Apps available in U.S. only and subject to additional restrictions. Advance viewing of content requires current verified WATCH Disney Channel subscription. Go to WATCHDisneyChannels.com FAQs for details including availability and supported devices.
© Disney. All rights reserved.
iPad®, iPhone®, and iPod® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Available in the U.S. only. Requires a compatible iOS device and working data connection.
Kindle™, Kindle Fire™, Amazon™, the Amazon Kindle Logo, the Kindle Fire logo are trademarks of Amazon.com, Inc. or its affiliates.
Google Play™ and Android™ are trademarks of Google Inc.
© 2014 Fuhu Holdings, Inc. All rights reserved. nabi and the nabi logo are registered trademarks of Fuhu Holdings, Inc. in the United States and other countries.
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What are the minimum system requirements?

You must have the following minimum computer system requirements in order to play videos:

A high speed Internet connection with sufficient download speeds of 1.5 Mbps or better.
Adobe Flash Player 10.2 and above.

Windows
2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
Microsoft® Windows® XP (32-bit), Windows Server® 2003 (32-bit), Windows Server 2008 (32-bit), Windows Vista® (32-bit), Windows 7 (32-bit and 64-bit)
Internet Explorer 8.0 and above, Mozilla Firefox 27.0 and above, Google Chrome 32.0 and above, Safari 5.0 and above
128MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory

Mac OS
Intel Core™ Duo 1.33GHz or faster processor
Mac OS X v10.6 or v10.7
Safari 5.0 and above, Mozilla Firefox 27.0 and above, Google Chrome 32.0 and above
256MB of RAM; 128MB of graphics memory
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How do I install or upgrade the Adobe Flash Player?

You can download the free Adobe Flash plug-in on Adobe's website.
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The site is asking me to accept Javascript. What is this? How do I do this?

This web site uses cookies and javascript to improve your viewing experience. They allow us to give you a more robust user interface which is the means by which you interact with the content on the web pages.

To Enable Javascript – Instructions depending on your browser:

Google Chrome
1. Click the spanner "wrench"icon on the browser toolbar.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content Settings in the 'Privacy section.'
5. Select Allow all sites to run JavaScript in the 'JavaScript' section.

Mozilla Firefox
1. Select Tools from the top menu.
2. Choose Options.
3. Choose Content from the top navigation.
4. Select the checkbox next to Enable JavaScript and click OK.

Internet Explorer
1. Select Tools from the top menu.
2. Choose Internet Options.
3. Click on the Security tab.
4. Click on Custom Level.
5. Scroll down until you see the section labeled 'Scripting.'
6. Under 'Active Scripting,' select Enable and click OK.

Apple Safari
1. Open the Safari menu on your browser's toolbar.
2. Choose Preferences.
3. Choose Security.
4. Select the checkbox next to Enable JavaScript.
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The site is asking me to accept cookies. What is this? How do I do this?

Cookies can be used to tell you what is new since your last visit and to store your login information so you don't have to enter it on each visit.

Enable Cookies – Instructions depending on your browser:

Internet Explorer
1. Click Start > Control Panel. (With Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
2. Double-click the Internet Options icon.
3. Select the Privacy tab.
4. Click Advanced.
5. Select "Override automatic cookie handling" under the "Cookies" section in the Advanced Privacy Settings window.
6. Select the "Accept" or "Prompt" option under "First-party Cookies."
7. Select the "Accept" or "Prompt" option under "Third-party Cookies." (If you select the "Prompt" option, you'll be asked for approval every time a website attempts to send you a cookie.)
8. In the Internet Options window, click OK to exit.

Mozilla Firefox for Windows
1. Click Tools > Options.
2. Click Privacy in the top panel.
3. Set "Firefox will:" to Use custom settings for history.
4. Check the box next to "Accept cookies from sites" to enable cookies.
5. Click OK.

Mozilla Firefox for Mac
1. Go to the Firefox drop-down menu.
2. Select Preferences.
3. Click Privacy.
4. Set "Firefox will:" to Use custom settings for history.
5. Check the box next to "Accept cookies from sites" to enable cookies.
6. Click OK.

Google Chrome for Windows
1. Click the Tools menu.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content settings in the "Privacy" section.
5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

Google Chrome for Mac
1. Select Chrome > Preferences on the menu bar.
2. Click the Under the Hood tab.
3. Click Content settings in the "Privacy" section.
4. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."

Apple Safari
1. Go to the Safari drop-down menu.
2. Select Preferences.
3. Click Security in the top panel.
4. Under "Accept Cookies" select Only from sites you navigate to.
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I'm getting an Adobe Flash shared objects error message.

The Adobe Flash shared objects error message occurs when your Flash storage settings are either too limited or set to "None." In order to resolve this issue, follow these steps:

Navigate to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
1. Uncheck the box "Never Ask Again"
2. Use the slider to increase your storage settings to "Unlimited"

Navigate to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
1. Select "entitlement.auth.adobe.com" and uncheck the box "Never Ask Again"
2. Use the slider to increase your storage settings to "Unlimited"

Reload the WATCH Disney Channel, WATCH Disney Junior or WATCH Disney XD page that you were on.
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I'm accessing the player from the U.S., but I'm getting an "Out of the country" error message.

WATCH Disney Channel, WATCH Disney Junior and WATCH Disney XD are only available if you're accessing the site from within the U.S. or its territories (including Puerto Rico, Guam, Saipan, Bermuda, American Samoa, U.S. Virgin Islands).

However, if you're in the U.S., you may be getting this "Out of the country" error message for a number of reasons. Please contact us using the Feedback form and we will look into your issue.